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Home : Services : Business Services (IT)
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The business services that we bring to bear for our clients, utilising our
Foundation Services, can be seen in the diagram below, underneath which
is the listing of the services. Click on the diagram to interact with it:
Click to interact with the Business Services Map
(best viewed in Internet Explorer)
- Business Transformation - aligning people, processes and technologies to
new or revised Target Operating Models.
- Change Management - its approach, adapting to change, controlling change
and effecting change through the definition and implementation of procedures and/or
technologies, either for a transformation between entire Target Operating Models
or some subsets.
- Process Optimisation - minimizing cost, maximizing throughput, and/or efficiency.
- Process Industrialisation - scaling up/out existing processes and their technology.
- Programme Planning/Governance - portfolio planning, managing RAID (Risks,
Assumptions, Issues & Dependencies), stakeholders, benefits,
resources (schedule, time, cost, scope) and quality.
- Value Driven Programme Management - determining and introducing KPIs (Key
Performance Indicators) and Balanced Scorecards to measure and realise the value
added in a consistent manner from strategic vision, through the business case and
change journey through to benefits realisation.
- Management Information - introducing and improving response times for management
information systems to collect, process, store and disseminate all necessary information
from organizational activities and systems for management stakeholders to support
decision making.
- Enterprise Architecture - aligning and integrating business and IT strategies
to reach a common understanding and the desired goals.
- Methodologies/Frameworks – applying a variety of best practice methodologies
and frameworks including Prince 2, DSDM, ITIL, Agile, RUP.
- Delivery Assurance - improving programme success through monitoring and metrics
during the Delivery Lifecycle.
- Quality Assurance - improving programme success through introduction of best
practice processes and standards in the framework for the Delivery Lifecycle.
- Service Introduction - maintaining, executing & measuring Delivery &
Quality Assurance gates/criteria throughout the Delivery Lifecycle (including post-deployment
warranty), ensuring that operational objectives will be met and that Operations
have the people, processes and tools in place.
- Technical Architecture - defining high level Delivery Architecture, Application
Architecture, Execution Architecture and Integration Architecture in SOA environments.
Please read on for:
- Business Services (General) - that details
where we can improve your business
services (IT or non-IT) using our Foundation Services.
- Scenarios - that provides typical
examples of how and where we provide our services.
- Plain Language - that provides plain language situations
of where we add value (for those not familiar with these services or environments).
If you would like to learn more about what we do and how we might be able to help
you, please contact us.
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Testimonials:
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...highly motivated and well skilled... who effectively
bridges the business and technical challenges
Director
...able to add value from his first day... continued
to drive and influence very effectively
Director
...happy to "get his hands dirty" when
necessary
Director
...extremely conscientious... whose achievements
are impressive
Senior Consultant
...committed to his work and colleagues he is
working with
Manager
...has strong commitment towards clients value
and showed genuine interest to people and colleagues
Senior Executive
...brought a human and common sense approach
to issues
Senior Manager
...took managing the software development lifecycle
to a new level for even a skilled team
Senior Manager
...extremely professional individual as well
as being extraordinarily personable which only adds to his effectiveness
Director
...without the controls and management that he
provided, [we] would not have gone live successfully
Programme Manager
...a seasoned IT professional capable of delivering
complex client facing solutions whilst aligning them closely with business requirements
in pressure situations
Director
...drives and expects high quality in his team's
output
Senior Account Manager
...focuses on continual improvement and was able
to drive real productivity in process
Senior Account Manager
...activities allowed a lower cost to deliver
and a diversification in team activities to focus on those of higher value
Senior Account Manager
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